The Certified Professional in Healthcare Risk Management (CPHRM) is a certification that validates an individual's expertise in healthcare risk management. Courses designed to prepare for this certification are comprehensive and focus on the key areas tested in the CPHRM exam, which is administered by the American Hospital Association Certification Center (AHA-CC).

While specific course titles and structures may vary among providers, the general curriculum and objectives are aligned with the CPHRM exam's five (5) main content domains.

The Target Audience: This course is geared towards quality professionals, healthcare managers, Doctors, Pharmacists, Nurses, and allied healthcare practitioners who seek distinguished knowledge and skills in risk management in healthcare settings and are willing to master its interpretation and application.

The Course Prerequisites are: Bachelor's degree in medicine, pharmacy, nursing, health care administration or any other health-related study; and previous knowledge in healthcare administration. 

The Course Duration is 48 hours divided in 16 Sessions, 3 hours per Session, including a 10-minute break, and 2 Sessions per week.

This course has a mixed medium of instruction in both Arabic and English Languages.

COURSE LEARNING OUTCOMES:
Upon successful completion of this course, participants will be able to:

• Domain I: Healthcare Operations Domain
  • Define Enterprise Risk Management (ERM) and its benefits.
  • List the five steps of the ERM decision-making process.
  • Identify key components of a risk management program, including the professional's role.
  • Discuss important issues concerning healthcare organization governance.
  • Describe benchmarking and performance improvement attributes in the risk management process.
  • Discuss credentialing for physicians and allied health professionals.
  • Describe the elements of developing policies and procedures.
  • List the key steps to crisis management.
  • Describe issues related to technology.
  • Discuss aspects of employees and environmental safety.
  • Explain workers' compensation from a risk manager's viewpoint.
  • Explain the five legal essentials of a contract.
  • Describe the requirements for vendor and third-party services.
  • List and explain the three elements of a risk management review for mergers, acquisitions, and divestitures.
  • Create a list of exposures related to organizational advertising liability.
• Domain II: Clinical/Patient Safety Domain
  • Identify the clinical areas with the greatest risk exposures.
  • Discuss the importance of a patient safety infrastructure.
  • Explain the "Just Culture" concept and its impact on reporting events.
  • Describe the components of a high-reliability organization.
  • Summarize the concepts of human factors engineering.
  • State which healthcare entities are subject to national patient safety goals.
  • Identify the primary organizations that influence patient safety initiatives.
  • Discuss the value of patient and family participation in patient safety.
  • Summarize the components of a successful disclosure.
  • Summarize the "Second Victim Phenomenon."
  • Describe the steps to implement programs that support healthcare workers involved in serious harm events.
• Domain III: Legal and Regulatory Domain
  • Examine the value of ethics as a cornerstone of healthcare delivery.
  • Identify ethical considerations in treatment decisions.
  • Analyze the purpose and role of an ethics committee.
  • Describe the informed consent process and its impact on patient care.
  • Summarize key regulations and laws governing patient care, data management, payment, employment, and workplace safety.
  • Discuss accreditation, licensure, and surveying bodies and the value of participating in them.
• Domain IV: Risk Financing Domain
  • Define risk financing.
  • Describe each of the risk financing techniques.
  • Differentiate between the various types of insurance.
  • Explain the difference between claims-made and occurrence insurance.
  • Discuss the cost of risk.
  • Compare a soft market and a hard market.
• Domain V: Claims and Litigation Domain
  • Examine the claims management process from the event's occurrence to claim resolution.
  • Distinguish between a claim, a potentially compensable event (PCE), and a lawsuit.
  • Describe the types of liability.
  • Describe the four elements required for professional liability.
  • Discuss the various exposures for different types of organizations.
  • Identify factors that may influence insurance policy coverage.
  • State the value of collecting claims data.
  • Describe the critical steps in a lawsuit.

IMPORTANT INFORMATION ABOUT THE COURSE:

1. After registering for the course, you can access the WhatsApp group join link within the course platform. This group is used for live session updates and communications.
2. All recorded sessions covering the complete course content will be available after each live session, allowing you to study at your convenience.
3. You can retake all quizzes and exams multiple times during your active registration period, providing ample opportunity to reinforce your learning and improve your understanding.
4. Your registration period is valid for SIX (6) MONTHS only, starting from the date of your initial registration.
5. Upon successfully completing the program, you can download your verifiable certificate of completion directly from the website.
6. If you require an extension beyond the six-month registration period, you must CONTACT US to follow the established policy for re-attendance and registration extension.