The Six Sigma Black Belt program is designed for professionals with a healthcare and service background who aim to lead process improvement initiatives and drive organizational excellence. This comprehensive program provides in-depth coverage of Six Sigma philosophies, principles, and tools in alignment with the ASQ Certified Six Sigma Black Belt Body of Knowledge (BoK).

This intensive review and study program is tailored for professionals preparing for the Lean Six Sigma Black Belt certification examination and focuses on building advanced competencies in the DMAIC methodology, statistical analysis, process optimization, and leadership skills.

The program content is developed based on globally recognized Six Sigma references and aligned with the ASQ CSSBB Body of Knowledge. It includes structured learning materials, practical case studies, and a comprehensive question bank to ensure participants are fully prepared for the certification exam.

This program also includes practice examinations and assessments that simulate the actual certification exam format, enabling participants to evaluate their readiness for the final Six Sigma Black Belt examination.

Throughout the program, participants will learn how to:

1. Apply Six Sigma methodologies to analyze and improve healthcare and service processes.
2. Identify root causes of process variation and inefficiencies.
3. Implement data-driven improvement solutions to enhance quality, safety, and operational performance.
4. Lead cross-functional Six Sigma projects and teams.
5. Apply Lean principles to eliminate waste and optimize workflows.
6. Use statistical tools for measurement, analysis, and control of process performance.

By the end of the program, participants will have the knowledge and skills required to lead Six Sigma initiatives, improve organizational performance, and successfully pursue the ASQ Certified Six Sigma Black Belt (CSSBB) credential.

The Live Session schedule is every Monday and Thursday at 6:00PM Saudi Standard Time. The Online Lecture Duration is two (2) to three (3) hours through ZOOM Meeting. The ZOOM Link will be sent in the Whatsapp Group.

This Study and Review Course has a mixed medium of instruction in both English and Arabic languages.

LEARNING OBJECTIVES:
Study and review for the the ASQ Accepted Lean Six Sigma Body of Knowledge for Black Belts:

1. Organization-wide Planning and Deployment (Day 1)

1.1 Organization-Wide Considerations

1.1.1 Fundamentals of Six Sigma and Lean methodologies
1.1.2 Six Sigma, Lean, and continuous improvement methodologies
1.1.3 Relationships among business systems and processes
1.1.4 Strategic planning and deployment for initiatives

1.2 Leadership

1.2.1 Roles and responsibilities
1.2.2 Organizational barriers
1.2.3 Change management

2. Organizational Process Management and Measures (Day 1)

2.1 Impact on Stakeholders

2.2 Benchmarking

2.3 Business Measures

2.3.1 Performance measures
2.3.2 Financial measures

3. Team Management (Day 2)

3.1 Team Formation

3.1.1 Team types and constraints
3.1.2 Team roles and responsibilities
3.1.3 Team member selection criteria
3.1.4 Team success factors

3.2 Team Facilitation

3.2.1 Motivational techniques
3.2.2 Team stages of development
3.2.3 Team communication
3.2.4 Team leadership models

3.3 Team Dynamics

3.3.1 Group behaviors
3.3.2 Meeting management
3.3.3 Team decision-making methods

3.4 Team Training

3.4.1 Needs assessment
3.4.2 Delivery
3.4.3 Evaluation

4. Define (DMAIC – Define Phase) (Day 3 & 4)

4.1 Voice of the Customer

4.1.1 Customer identification
4.1.2 Customer data collection
4.1.3 Customer requirements

4.2 Business Case and Project Charter

4.2.1 Business case
4.2.2 Problem statement
4.2.3 Project scope
4.2.4 Goals and objectives
4.2.5 Project performance measurements
4.2.6 Project charter review

4.3 Project Management (PM) Tools

3.3.1 Gantt charts
3.3.2 Toll-gate reviews
3.3.3 Work breakdown structure (WBS)
3.3.4 RACI model

4.4 Analytical Tools

4.4.1 Affinity diagrams
4.4.2 Tree diagrams
4.4.3 Matrix diagrams
4.4.4 Prioritization matrices
4.4.5 Activity network diagrams
4.4.6 Process decision program chart (PDPC)
4.4.7 Interrelationship digraph (ID)

5. Measure (DMAIC – Measure Phase) (Day 5 & 6)

5.1 Process Characteristics

5.1.1 Process flow metrics
5.1.2 Process analysis tools

5.2 Data Collection

5.2.1 Types of data
5.2.2 Measurement scales
5.2.3 Sampling
5.2.4 Data collection plans and methods

5.3 Measurement Systems

5.3.1 Measurement system analysis (MSA)
5.3.2 Measurement systems across the organization
5.3.3 Metrology

5.4 Basic Statistics

5.4.1 Basic statistical terms
5.4.2 Central limit theorem
5.4.3 Descriptive statistics
5.4.4 Graphical methods
5.4.5 Valid statistical conclusions

5.5 Probability

5.5.1 Basic concepts
5.5.2 Common distributions
5.5.3 Additional distributions

5.6 Process Capability

5.6.1 Process capability indices
5.6.2 Process performance indices
5.6.3 General process capability studies
5.6.4 Process capability for attributes data
5.6.5 Process capability for non-normal data
5.6.6 Process performance vs specification
5.6.7 Short-term and long-term capability

6. Analyze (DMAIC – Analyze Phase) (Day 7 & 8)

6.1 Measuring and Modeling Relationships Between Variables

6.1.1 Correlation coefficient
6.1.2 Linear regression
6.1.3 Multivariate tools

6.2 Hypothesis Testing

6.2.1 Terminology
6.2.2 Statistical vs practical significance
6.2.3 Sample size
6.2.4 Point and interval estimates
6.2.5 Tests for means, variances, and proportions
6.2.6 Analysis of variance (ANOVA)
6.2.7 Goodness-of-fit tests

6.3 Risk Analysis and Management

6.3.1 Types of risk
6.3.2 Failure mode and effects analysis (FMEA)

6.4 Additional Analysis Methods

6.4.1 Gap analysis
6.4.2 Root cause analysis
6.4.3 Waste analysis

7. Improve (DMAIC – Improve Phase) (Day 9)

7.1 Design of Experiments (DOE)

7.1.1 Terminology
7.1.2 Design principles
7.1.3 Planning experiments
7.1.4 One-factor experiments
7.1.5 Two-level fractional factorial experiments
7.1.6 Full factorial experiments

7.2 Lean Methods

7.2.1 Waste elimination
7.2.2 Cycle-time reduction
7.2.3 Kaizen
7.2.4 Other improvement tools and techniques

7.3 Implementation

8. Control (DMAIC – Control Phase) (Day 10)

8.1 Statistical Process Control (SPC)

8.1.1 Objectives
8.1.2 Selection of variables
8.1.3 Rational subgrouping
8.1.4 Control chart selection
8.1.5 Control chart analysis

8.2 Other Controls

8.2.1 Total productive maintenance (TPM)
8.2.2 Visual controls

8.3 Maintain Controls

8.3.1 Measurement system reanalysis
8.3.2 Control plan

8.4 Sustain Improvements

8.4.1 Lessons learned
8.4.2 Documentation
8.4.3 Training for process owners and staff
8.4.4 Ongoing evaluation

9. Design for Six Sigma (DFSS) Framework and Methodologies

9.1 Common DFSS Methodologies

9.1.1 DMADV
9.1.2 DMADOV

9.2 Design for X (DFX)

9.3 Robust Designs

• Training on the question bank with live sessions and real site exams.
• Assess your preparedness for the real Lean Six Sigma EXAM with real exam like quizzes.
• Assess the ability to recall or remember specific information.
• Assess the ability to apply the knowledge in specific situation.
• Assess the ability to analyze the situation and choose the best action or decision to be taken.

LEAN SIX SIGMA FULL PACKAGE Course Deliverables:
The study and review study contains but not limited to:

1. 14 online live interactive sessions for main lectures. (Explanation and Study for the main 5 domains).
2. 2 online live interactive sessions for revision lectures. (Final review on the main topics and question bank discussion).
3. Site exams with updated exam like questions like the real exam with time limited.

INTENDED LEARNING OUTCOMES:
At the end of that complete study and review course the participant can: 

1. Understand Six Sigma methodology: Gain a thorough understanding of the principles, philosophy, and methodology of Six Sigma, with a focus on its application in healthcare settings.

2. Improve healthcare processes: Learn how to systematically analyze healthcare processes, identify inefficiencies, and implement data-driven improvements to enhance quality of care, patient safety, and operational efficiency.

3. Develop problem-solving skills: Acquire advanced problem-solving skills and techniques, including statistical analysis, root cause analysis, and process optimization, to address complex challenges in healthcare delivery.

4. Lead Six Sigma projects: Learn how to lead and manage Six Sigma projects from initiation to completion, including project selection, team management, and effective communication with stakeholders.

5. Ensure patient-centric care: Emphasize the importance of patient-centric care and incorporate patient feedback and satisfaction metrics into process improvement initiatives.

6. Drive organizational excellence: Develop leadership and change management skills necessary to drive a culture of continuous improvement and excellence within healthcare organizations.

7. Prepare for IASSC Black Belt certification: Prepare participants to successfully pass the International Association for Six Sigma Certification (IASSC) Black Belt certification exam, validating their proficiency in Six Sigma methodologies and their application in healthcare settings.

• By the end of the program, participants will be equipped with the knowledge, skills, and confidence to lead impactful Six Sigma projects, drive positive change in healthcare delivery, and contribute to improved patient outcomes and organizational performance.

IMPORTANT INFORMATION ABOUT THE COURSE:

1. After registration on the course you can find the Join Link of the WhatsApp group inside the course for live sessions.
2. All recorded sessions are uploaded already for all course contents.
3. All quizzes and exams has the ability for retaking it many times during your registration period.
4. Registration period is valid for 6 months from your first registration.
5. You can download the certificate of completion (50 hours) after completion of the course.
6. If you need any extension for you registration after the 6 allowed months, you must contact us to follow our policy for reattendance.