This session introduces the essential ISO standards used in healthcare and medical laboratories. The content is presented in a simple, practical way to help participants understand how ISO improves daily work, patient safety, and overall quality. Real examples from clinics and labs will be used to explain how these standards are applied and how organizations can prepare for accreditation.

The event’s duration is TWO (2) Hours.

This event has a mixed medium of instruction in both English and Arabic languages.

Event Content:

1. What ISO standards are and why they matter in healthcare?
2. Overview of ISO 9001, ISO 15189, ISO 45001, ISO 27001.
3. Key concepts: risk-based thinking, PDCA cycle, document control.
4. How to apply ISO requirements in hospitals and laboratories?
5. Internal audits, CAPA, and common nonconformities.
6. Steps to prepare for certification/accreditation.
7. Practical examples and case studies.

By the end of this event you will be able to:

1. Understand the role of ISO in improving healthcare services.
2. Know the differences between the main ISO standards. 
3. Be familiar with basic ISO requirements and terminology.
4. Identify common gaps and how to fix them.
5. Understand how to prepare for audits and maintain compliance.
6. Gain simple tools to support quality and patient safety in their departments.

1. After enrolment on the event you can find the Join Zoom Link/Recorded Video of the webinar event.
2. Registration period is valid for 1 month from the first enrolment.
3. You can download the certificate of attendance with 2 CPD Units after the event.